Shipping policy

Shipping and Delivery Terms

Delivery Methods: Buyers in Hong Kong may choose either in-person collection or courier delivery.
Final Arrangement: The final collection or delivery arrangement will be confirmed between bid3bid4 and the buyer.

Standard Fees: In-person collection is free of charge, while courier delivery within Hong Kong is subject to a standard shipping fee of HK$50, which does not include shipping insurance/protection.
Optional Insurance: For courier delivery within Hong Kong, shipping protection based on the item’s final purchase price can be arranged upon request, where such coverage is available from the courier.
Cost & Liability: The related insurance cost must be fully borne and paid by the buyer. If the buyer declines to purchase shipping protection, the buyer shall bear all risks of loss or damage during transit, and bid3bid4 shall not be held liable.

Shipping Charges: For overseas orders, the standard HK$50 shipping fee does not apply. Overseas shipping charges will be quoted separately according to the destination country or region and must be paid by the buyer.
Mandatory Insurance: Overseas deliveries must include shipping insurance based on the item’s final purchase price where such coverage is available. The insurance cost will be included in the overseas shipping quotation and paid by the buyer.
Dispatch Policy: Overseas shipping and insurance charges must be confirmed before dispatch. The item will be shipped after all relevant charges have been confirmed and payment has been completed.
Unavailability of Insurance: If shipping insurance is unavailable for the destination, bid3bid4 will contact the buyer before arranging delivery. If the buyer instructs bid3bid4 to proceed with the shipment without insurance, the buyer shall bear all risks of transit loss or damage, and bid3bid4 shall have no liability.

Buyer's Obligation: If a parcel is lost or damaged during delivery, the buyer must retain the item, all original packaging, and relevant documents, and contact bid3bid4 within 3 calendar days of delivery (or the scheduled delivery date in case of loss) so that a claim can be submitted to the courier or insurance provider.
Assessment Approval: All insurance claims are subject to the terms, assessment, and approval procedures of the courier or insurance provider.
Limitation of Liability: bid3bid4’s liability for any delivery loss or damage is strictly limited to the actual compensation amount recovered from the courier or insurance provider, and no complementary reimbursement will be provided by bid3bid4.